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Last update: 12 Feb 2014
PT. Mandala Airlines was founded on 17 April 1969 although their first flight was already in 1967. During the years Mandala Air connected 20 major cities in Indonesia with a diversified fleet of 12 aircraft of Boeing 737-200 and two Boeing 737-400 aircraft.
In mid-2006 Mandala Airline was bought by Cardig Internationals in a partnership with Indigo Partners. The new owners were aiming at rejuvenating its fleet and change it to an all Airbus fleet.
In 2007, Mandala ordered 30 Airbus A320 aircraft and discontinued the use of the B737-200 aircraft type. The new Airbusses would be maintained by Singapore Airlines Engineering Company. Unfortunately Mandala was declared bankrupt in 2011 and they stopped all their flights on January 13, 2011. This was a surprise for everybody, especialy considering they had been operating for 42 years.
A deal was being worked out that would allow Mandala to restructure it debt and be bought by Tiger Airways and an Indonesian partner. It took a long time for this deal to materialize but in April 2012, Tiger Airways announced to buy 33% stake from PT. Mandala. Since then Mandala began flying again on a single route Jakarta (CGK) - Medan (MES). Soon another route was added, an international flights on 20 April from Singapore (SIN) - Medan (MES) and Jakarta (CGK) - Kuala Lumpur on 4 May
Mandala and Tiger Airways have a common mission based on the low-cost model, namely eliminating as much possible costs while meanwhile promote safety, comfort and reliabilty with low fares. Mandala won the title of The Most Potential Brand in Airlines Service from INDONESIA BEST BRAND AWARD (2002) and On November 3, 2010, Indonesia Travel and Tourism awarded Mandala the Best Low-cost carrier in Indonesia Award. The main priority of Mandala Airlines is to be an airline with international safety standards as can be seen from the fact that Mandala has the IQSA Safety certification, besides only Garuda Indonesia.
Mandala is planning to offer routes to twenty destinations, using a fleet of aircraft Airbus A320 and A319. Currently, Mandala operates Airbus A320 with 180 seats capacity and A319 aircraft with a capacity of 144 seats.
Review and ratings for Mandala
64% would recommend Mandala
50% thought Mandala has good airplanes
57% thought Mandala was on time
50% liked Mandala cabin crew
57% thought checkin was good
29% liked the extras of Mandala
Average rating: Mandala / 5. based on 14 reviews.
Rules and information for Mandala
On domestic Mandala flight there is minimum of 15kg baggage fee of 40k which will be added on the next step of your online booking. On international flights baggage is not included.
Cancellations, name changes and refunds
Bookings with Mandala can be made directly on the website of Tiger Airways.
Tickets for Mandala can be booked online on the website of Mandala, by phone by calling the Call Center of Mandala at 021-2939 6688, or by going to a travel agent.
News about Mandala
07 Apr 10:25 Indonesia’s Mandala Air to buy 18 Airbus pl... todayonline.com
04 Feb 05:51 Batavia Airline Declared Bankrupt as Flight O... balidiscovery.com
03 Feb 20:09 Mandala Air takes over Batavia's flights republika.co.id
05 Jan 13:02 Mandala Opens Three New Flights thejakartaglobe.com